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CONSULTING

OVERVIEW. Dr. Fugate’s work aims to improve individual and organizational performance by utilizing a variety of practical, research-based tools related to leadership and management development, performance management, organizational culture, motivation, employee engagement, and other employee-centered concepts. His research and consulting span many industries (e.g., healthcare, legal, municipal/government, energy, information technology, and financial services) and often involve organizational assessments intended to measure the human resource health of organizations. Dr. Fugate also has extensive experience in change management which includes but is not limited to: restructurings, downsizing, mergers and acquisitions, and plant closings. He assists leaders in developing, implementing, and evaluating change initiatives (e.g., visions for change) designed to enhance employee performance and organizational competitiveness, including the integration and alignment of organizational cultures and leader behaviors.

SUBSET OF TOPICS. I have designed and delivered numerous executive programs during my career, which has further enriched my capabilities as a teacher.

  • Leadership Development

  • Fostering Trust in Customers and Colleagues

  • Employee Engagement

  • Crafting and Implementing Effective Visions

  • Exceptional Customer Service, Loyalty, and Business Development

  • Understanding and Managing Organizational Culture and Culture Change

  • Strategic Change Management

  • Creating and Sustaining a High Performance Cultures

  • Strategic Human Capital Management

  • Developing Talent and Bench Strength

  • Influence in the Absence of Authority

  • Winning with Performance Management

  • Identifying Points of Difference

  • Leadership Brands for Individuals and Organizations

PARTIAL LIST OF CONSULTING AND TRAINING CLIENTS

 

Hospitals and Healthcare

  • Parkland Health and Hospital System

  • HCA Hospitals

  • Medical Center of Lewisville

  • Uniting Communities

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Oil and Gas

  • Pioneer Natural Resources

  • Independent Petroleum Association of America (IPAA)

  • Samson Investment Company

  • Merit Energy

 

Legal and Municipal

  • Leaders in Law Executive Program (Cox School of Business)

  • Texas General Counsel Forum (Dallas, Austin-San Antonio, Houston)

  • Strasburger and Price

  • Winstead, Sechrest, and Minick

  • Walters, Balido, and Crain

  • Lexis-Nexis

  • Phoenix Police Department

  • Government Finance Officers Association of Texas

  • Tarrant County

  • Courts Administration Authority

 

Telecommunications and Information Technology

  • EDS (now part of Dell)

  • Verizon

  • Alliance Data

  • Integrated Information Systems

  • NetHawk Testing Solutions

  • National Educators Telecommunications Association (NETA)

  • Ameritech (later acquired by SBC Communications)

  • Sabre Holdings (IT element of travel services)

 

Financial Services

  • GE Capital Equipment Finance

  • Federal Reserve Bank of Dallas (also included San Antonio and Houston offices)

  • HBK Investments

  • PaineWebber (now a part of UBS Financial)

  • Morgan Stanley

 

Other Industries and Clients

  • Clif Bar

  • Interstate Batteries

  • 7-Eleven, Inc. (International Division)

  • D-Magazine—regional magazine

  • City Regional Magazine Association (CRMA)

  • LASCO, Inc.—commercial construction

  • Sigma Granite and Tile

  • Lennox (indoor climate control)

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